Return & Refund Policy
Thank you for purchasing GoWorldPress Premium plugins and best themes from our site. We strive to provide high-quality products and services to our customers. Please read our return and refund policy carefully before making a purchase. By purchasing any plugin or theme from our website, you agree to the terms outlined below.
1. Digital Products and Licensing
All products sold on our site are digital products, including WordPress themes, plugins, and templates. Due to the nature of digital products, they cannot be returned once downloaded or accessed.
2. Refund Eligibility
Refunds are only eligible under the following circumstances:
- Defective Products: If you encounter a technical issue or bug with a theme or plugin that we are unable to fix or resolve within 7 days of purchase, you may be eligible for a refund. This includes major compatibility issues that are not resolved after reasonable attempts to address them.
- Non-Functionality: If the theme or plugin does not function as described on the product page or in the documentation, and after troubleshooting steps are taken, a refund may be processed.
- Duplicate Purchase: If you accidentally purchase the same theme/plugin multiple times, a refund may be issued for the duplicate purchase. Please contact us with your order details.
3. Refund Requests
To request a refund, please email our support team at [support@goworldpress.com] within 7 days of your purchase. Provide the following details in your refund request:
- Order number
- Product name(s)
- A detailed description of the issue you’re encountering (including screenshots or error messages if applicable)
We will review your request and process refunds on a case-by-case basis. Please note that we reserve the right to deny refunds for reasons not specified in this policy.
4. Non-Refundable Products
The following are non-refundable:
- After 7 days of purchase: Refunds are not available after 7 days from the date of purchase.
- Customization Requests: If you’ve requested customization of a plugin or theme, these are non-refundable after work has started or completed.
- Free or Trial Versions: Any products offered for free or under a trial period are non-refundable.
5. Support
We offer customer support for installation and functionality issues related to our Premium plugins and themes. If you experience issues with the installation, setup, or use of the product, please reach out to our support team, and we will do our best to resolve your issue. Refunds will not be provided solely for user errors or failure to use the products properly.
6. How Refunds Are Processed
If your refund request is approved, the refund will be issued to the original payment method used at the time of purchase. Please allow 5-7 business days for the refund to be processed. Refunds are processed in the same currency and amount as the original transaction.
7. Exchanges
Since digital products cannot be exchanged, we recommend reviewing the product details thoroughly before purchasing. If you are unsure about a product’s functionality, please contact us for more information.
8. Updates
We provide regular updates for our plugins and themes to improve functionality, fix bugs, and ensure compatibility with the latest version of WordPress. If a product is no longer supported or updated, we will inform you as soon as possible.
9. Changes to the Policy
We reserve the right to modify or update this Return & Refund Policy at any time without prior notice. Please review this policy periodically to stay informed about any changes.
For any questions regarding this policy, or to request a refund, please contact us at:
Email: [support@goworldpress.com]
Return & Refund Policy
Thank you for purchasing GoWorldPress Premium plugins and best themes from our site. We strive to provide high-quality products and services to our customers. Please read our return and refund policy carefully before making a purchase. By purchasing any plugin or theme from our website, you agree to the terms outlined below.
1. Digital Products and Licensing
All products sold on our site are digital products, including WordPress themes, plugins, and templates. Due to the nature of digital products, they cannot be returned once downloaded or accessed.
2. Refund Eligibility
Refunds are only eligible under the following circumstances:
- Defective Products: If you encounter a technical issue or bug with a theme or plugin that we are unable to fix or resolve within 7 days of purchase, you may be eligible for a refund. This includes major compatibility issues that are not resolved after reasonable attempts to address them.
- Non-Functionality: If the theme or plugin does not function as described on the product page or in the documentation, and after troubleshooting steps are taken, a refund may be processed.
- Duplicate Purchase: If you accidentally purchase the same theme/plugin multiple times, a refund may be issued for the duplicate purchase. Please contact us with your order details.
3. Refund Requests
To request a refund, please email our support team at [support@goworldpress.com] within 7 days of your purchase. Provide the following details in your refund request:
- Order number
- Product name(s)
- A detailed description of the issue you’re encountering (including screenshots or error messages if applicable)
We will review your request and process refunds on a case-by-case basis. Please note that we reserve the right to deny refunds for reasons not specified in this policy.
4. Non-Refundable Products
The following are non-refundable:
- After 7 days of purchase: Refunds are not available after 7 days from the date of purchase.
- Customization Requests: If you’ve requested customization of a plugin or theme, these are non-refundable after work has started or completed.
- Free or Trial Versions: Any products offered for free or under a trial period are non-refundable.
5. Support
We offer customer support for installation and functionality issues related to our Premium plugins and themes. If you experience issues with the installation, setup, or use of the product, please reach out to our support team, and we will do our best to resolve your issue. Refunds will not be provided solely for user errors or failure to use the products properly.
6. How Refunds Are Processed
If your refund request is approved, the refund will be issued to the original payment method used at the time of purchase. Please allow 5-7 business days for the refund to be processed. Refunds are processed in the same currency and amount as the original transaction.
7. Exchanges
Since digital products cannot be exchanged, we recommend reviewing the product details thoroughly before purchasing. If you are unsure about a product’s functionality, please contact us for more information.
8. Updates
We provide regular updates for our plugins and themes to improve functionality, fix bugs, and ensure compatibility with the latest version of WordPress. If a product is no longer supported or updated, we will inform you as soon as possible.
9. Changes to the Policy
We reserve the right to modify or update this Return & Refund Policy at any time without prior notice. Please review this policy periodically to stay informed about any changes.
For any questions regarding this policy, or to request a refund, please contact us at:
Email: [support@goworldpress.com]
Phone: +1(607) 364 4158
